FAQ

Product and Subscription

Product related FAQs

What age group is Kudos designed for?

Kudos is currently designed for kids aged 4-12. 

However, we have exciting news!. In 2024, we will be introducing subscription boxes for children aged 0-4, providing enriching experiences from an early age. By 2025, we will also be launching boxes specifically designed for elders, offering engaging activities for individuals seeking creative stimulation

How does Kudos promote learning and creativity in children?

Kudos promotes learning and creativity in children through interactive projects and engaging storytelling. Our customized boxes combine educational content with fun activities, inspiring curiosity and sparking creativity. We empower children to explore new ideas, develop essential skills, and foster a lifelong love for learning.

What is included in a Kudos DIY box?

Each Kudos DIY box includes a hands-on activity with all the necessary materials, a magazine featuring comic strips, activity pages (such as exercises, worksheets, games, and quizzes), learning pages, creative projects using recycled objects, step-by-step instructions, and a poster page.

How often are new boxes released?

Starting in 2024, we will have new subscription boxes for children aged 0-12 every month, offering a continuous stream of exciting and engaging activities.

Stay tuned for more information on our subscription plans coming in 2024!

Can Kudos boxes be customized based on my child's interests or preferences?

At Kudos, we value the uniqueness of each child and strive to provide a personalized experience. While we currently offer a diverse range of themes and activities, we are always open to feedback and suggestions. If you have specific interests or preferences you would like to see incorporated in our boxes, we encourage you to provide us with more details by filling out the /*form*/. Your input helps us improve and create customised boxes that align with your child's passions and curiosities. We look forward to hearing from you!

Are there any educational resources or instructions provided with the boxes?

Absolutely! At Kudos, we believe in the power of education and learning. Each Kudos DIY box includes a wide range of educational resources and step-by-step instructions to guide your child through the activities. From hands-on activities with all the necessary materials to a magazine featuring comic strips, activity pages, learning materials, and creative projects using recycled objects, we ensure that every box is packed with educational content. Our aim is to make the learning experience not only fun but also educational and enriching. We carefully curate the content to ensure that children receive a well-rounded learning experience while having a blast with our hands-on projects. With Kudos, your child will have access to engaging educational resources that inspire creativity and foster a love for learning.

Subscription-related FAQs

Are there any subscription plans available for Kudos boxes?

In 2024, we will be launching subscription plans for Kudos boxes, offering a convenient and continuous learning experience for your child. Our flexible subscription options, including monthly, quarterly, and annual plans, will ensure that your child receives a new box filled with exciting activities and educational content on a regular basis. Subscribing to Kudos boxes is the perfect way to inspire your child's curiosity and creativity while enjoying the convenience of regular deliveries right to your doorstep.

Stay tuned for more information on our subscription plans coming in 2024!

What is the cancellation and refund policy for Kudos subscriptions?

At Kudos, we value transparency and customer satisfaction. Our cancellation and refund policy for subscriptions is designed to ensure fairness and clarity. If you decide to cancel your subscription, we offer a prorated refund based on the original non-discounted price of the subscription. This means that the refund amount takes into account any discounts or promotions applied at the time of purchase. Please note that once a box has been shipped, it is not eligible for a refund.

If you wish to cancel your subscription, please fill out the /*form*/ and our customer support team will assist you with the cancellation process and any applicable refund.

Are there any discounts or promotions available for multiple box purchases?

Certainly! At Kudos, we offer special discounts for schools and organizations that purchase multiple boxes. We understand the importance of providing educational resources to a larger group of children and promoting collaborative learning experiences. Our team is dedicated to working with schools and organizations to customize subscription plans and provide discounted pricing options that meet their specific needs. Whether you're looking to enhance classroom activities, host workshops, or engage in group learning sessions, we're here to support you.

To learn more about our discounted pricing for schools and organizations, please fill out the /*form*/ and our team will be in touch with you shortly. We look forward to collaborating with you and bringing the enriching experience of Kudos to your educational institution.

Safety and Quality FAQs

Are the Kudos DIY boxes safe for children to use?

Absolutely! At Kudos, the safety of children is our utmost priority. We take great care in designing our DIY boxes to meet rigorous safety standards. All the materials and components included in our boxes are thoroughly tested to ensure they are safe, non-toxic, and age-appropriate for children. 

What safety measures are in place for the materials used in the boxes?

Our commitment to safety goes beyond testing materials. We provide clear and detailed instructions with each box, guiding children on how to use the materials safely. Our team regularly reviews and updates our /*protocols page link*/ to ensure continuous improvement and adherence to the highest safety standards.

Rest assured that when your child engages with Kudos DIY boxes, they are in a safe and secure environment. We prioritize their well-being throughout the entire design and production process.

Gifting and Special Occasions FAQs

Does Kudos offer birthday party packages?

Absolutely! Kudos is delighted to provide exciting birthday party packages that include our captivating DIY boxes. Our birthday party bundle is specifically designed for a minimum of 10 boxes, ensuring that each child receives their own box of fun and creativity. Along with the DIY boxes, our birthday party package includes special extras such as banners and invitation cards, enhancing the festive atmosphere. To make the celebration truly magical, we also offer an in-person hosting option. Our experienced team will create an engaging and memorable experience for all the children involved. Let Kudos be a part of your child's special day and create unforgettable memories with our birthday party bundle.

For more information about our birthday party packages and to inquire about availability, please visit /*[insert link to birthday party packages].*/

What occasions can Kudos cater to with their themed event bundles?

Kudos offers themed event bundles that feature our captivating DIY boxes. Our event bundle is a curated collection of 5 boxes, with each box designed for one child, making it perfect for hosting a memorable event with a group of 5 kids. These bundles are available for a limited time frame, such as Christmas and Easter holidays, and can be complemented by our in-person hosting option. Our experienced team ensures an enchanting and interactive experience for all the children involved. Make your themed event truly extraordinary with Kudos DIY box bundles.

For more information about our event bundles, please visit /*[insert link to event bundles].*/

Can Kudos provide bulk orders for corporate gifting or events?

Certainly! Kudos is well-equipped to handle bulk orders for corporate gifting or events. Whether you need a large quantity of customized keychains or themed wooden decorations, we can accommodate your needs. Our corporate sales team can work with you to create unique and personalized items that align with your brand or event theme. Please fill out the /*form*/ to provide us with more details about your requirements, and our team will get in touch with you to discuss further.

Can I purchase a gift subscription for a specific duration or number of boxes?

Absolutely! At Kudos, we offer the flexibility to purchase gift subscriptions for a specific duration or number of boxes. Whether you want to gift a subscription for a certain number of months or a set number of boxes, we can accommodate your preferences.

When purchasing a gift subscription, you can specify the duration or the number of boxes you would like to include in the gift. This allows you to tailor the subscription to the recipient's needs and preferences. For example, you can choose to gift a three-month subscription, a six-box subscription, or any other combination that suits your requirements.

To purchase a gift subscription with a specific duration or number of boxes, simply visit our website /*link to giftcards*/

Gifting a subscription is a wonderful way to provide ongoing joy and learning experiences for children. It's the perfect gift that keeps on giving!

How does the recipient redeem their gift subscription?

When a gift subscription is purchased from Kudos, we want to ensure a seamless and enjoyable experience for the recipient. Here's how the redemption process works:

  1. Gift Delivery: After your purchase, we will send you a unique gift code or voucher via email. This code will serve as the recipient's ticket to redeem their gift subscription.
  2. Sharing the Gift: You can either forward the gift code to the recipient via email or print it out and present it to them in person. The choice is yours!
  3. Redemption Process: The recipient can visit our website and navigate to the gift redemption page. They will be prompted to enter the unique gift code provided to them.
  4. Account Creation: If the recipient is new to Kudos, they will need to create an account to proceed with the redemption. This account will allow them to manage their subscription and access the content.
  5. Selecting Preferences: During the redemption process, the recipient will have the opportunity to provide their preferences, such as age range, interests, and any special instructions. This helps us tailor the subscription to their specific needs.
  6. Subscription Activation: Once the gift code is entered, preferences are selected, and the account is created, the recipient's gift subscription will be activated. They will start receiving their Kudos boxes based on the duration or number of boxes specified in the gift.

If the recipient encounters any issues or requires assistance during the redemption process, our customer support team is available to help. We strive to make the gift redemption process smooth and enjoyable, ensuring that the recipient can dive into the wonderful world of Kudos without any hassle.

Shipping and Delivery

Shipping and Delivery FAQs

Can I track my Kudos box shipment?

Absolutely! We understand the importance of tracking your Kudos box shipment. Once your box is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

To track your Kudos box, simply follow these steps:

  1. Locate the tracking number: Check your email for the shipping confirmation from Kudos. The tracking number will be included in this email.
  2. Visit the carrier's website: Depending on the shipping method and carrier used for your box, visit the website of the respective carrier.
  3. Enter the tracking number: On the carrier's website, locate the tracking or shipment tracking section. Enter the tracking number provided in the email from Kudos.
  4. Track your shipment: Once you enter the tracking number, the carrier's website will display the status and progress of your shipment. You will be able to see the estimated delivery date, current location, and any updates related to the transit of your Kudos box.

Please note that tracking information may take some time to become available after your box has been shipped. If you have any concerns or questions regarding the tracking of your Kudos box, our customer support team is always ready to assist you. Simply reach out to us via email, and we'll be happy to provide you with any additional information or support you may need.

We strive to make the shipment tracking process as convenient and transparent as possible, so you can eagerly anticipate the arrival of your Kudos box.

What should I do if my Kudos box arrives damaged or missing items?

We apologize for any inconvenience caused if your Kudos box arrives damaged or with missing items. We strive to ensure that every box is carefully packaged and arrives in perfect condition, but occasionally issues may occur during transit. Rest assured, we are here to assist you in resolving the situation.

If your Kudos box arrives damaged or with missing items, please follow these steps:

  1. Document the damage or missing items: Take clear photos of the damaged box or any missing items. This will help us assess the situation and expedite the resolution process.
  2. Contact our customer support team: Fill out our /*form*/ to report the issue. Provide detailed information about the damage or missing items and attach the photos you took. Make sure to include your order number, the date of delivery, and any other relevant information that can help us address the issue promptly.
  3. Submit the form: Double-check all the provided information for accuracy and completeness. Click the "Submit" button to send your return/refund request.
  4. Assistance from our team: Once we receive your report, our dedicated customer support team will review the information and work towards resolving the issue. We may request additional information or provide instructions on the next steps to rectify the situation.
  5. Resolution options: Depending on the specific situation, we will offer various options to resolve the issue. This may include sending replacement items for the missing ones, arranging for a return and refund, or finding an alternative solution that meets your satisfaction.

We understand the excitement of receiving a Kudos box, and we want to ensure that your experience is enjoyable from start to finish. Our customer support team is committed to providing timely and helpful assistance to address any concerns or issues you may have.

If you encounter any problems with your Kudos box, please don't hesitate to contact us. We are here to make it right and ensure that you have a positive and satisfying experience with Kudos.

Shipping and International FAQs

Do you offer international shipping?

Yes, we offer international shipping to select countries. We understand that our customers come from various parts of the world, and we strive to make our Kudos boxes accessible to as many people as possible.

During the checkout process, you will have the option to enter your shipping address. If your country is available for international shipping, you will be able to proceed with the order. However, please note that there may be certain restrictions or additional fees associated with international shipping, such as customs duties or import taxes, which will vary depending on your country's regulations.

The exact shipping cost and estimated delivery time for international orders will be calculated and displayed at the checkout based on your location. We work with reliable shipping carriers to ensure your Kudos box is delivered safely and efficiently to your international address.

If you have any specific questions or concerns about international shipping, we recommend contacting our customer support team who will be happy to provide you with more information and assist you with your order.

How long does shipping take?

he shipping duration for Kudos boxes may vary depending on the destination and the shipping method selected.

For domestic orders within Taiwan, the shipping time typically ranges from 2 to 7 business days. However, please note that unforeseen circumstances, such as holidays or weather conditions, may cause slight delays in delivery.

For international orders, the shipping time can vary significantly based on the destination country and any customs clearance processes. It usually takes between 7 to 21 business days for international orders to be delivered, but please keep in mind that these estimates are subject to local postal services and customs procedures.

To track the progress of your shipment and get the most up-to-date information on its estimated arrival, you will receive a tracking number via email once your order has been dispatched. This tracking number can be used to track your package on the shipping carrier's website.

How much does shipping cost for domestic orders within Taiwan?

For domestic orders within Taiwan, the shipping cost is $100 per box. However, we offer free shipping for orders over $500 NTD. This means that if your order total reaches or exceeds $500 NTD, you will not be charged any shipping fees.

Please note that shipping costs are subject to change and may vary based on promotions or special offers. The shipping cost will be calculated and displayed during the checkout process, allowing you to review and confirm the total amount before making your purchase.

If you have any further questions about shipping costs or any other inquiries, please don't hesitate to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.

Are the Kudos materials available in languages other than English?

Currently, our materials are only available in English. However, we are open to feedback and suggestions to better serve our diverse community of customers. If you have specific language preferences and would like to see materials in other languages incorporated into our boxes, we encourage you to fill out our /*form*/. Your input helps us understand the needs and preferences of our customers, and we strive to provide a personalized and inclusive experience whenever possible. We appreciate your feedback and look forward to hearing from you!

Please note that while we consider all requests, the availability of materials in specific languages may be subject to feasibility and demand.

Billing and Payments

Payment and Billing FAQs

What payment methods do you accept?

At Kudos, we strive to provide convenient payment options for our customers. Currently, we accept the following payment methods:

  1. Credit and Debit Cards: We accept major credit and debit cards, including Visa, Mastercard and American Express. You can securely enter your card details during the checkout process on our website.
  2. Online Payment Platforms: We also offer the convenience of online payment platforms. You can make payment using platforms such as line, or any other supported online payment provider. Simply select your preferred platform during the checkout process and follow the instructions to complete your payment.
  3. Bank Transfers: For larger orders or specific arrangements, we may offer the option of bank transfers. 

When will I be billed for my Kudos subscription?

At Kudos, we want to ensure a seamless and convenient billing experience for our subscribers. The billing process for Kudos subscriptions works as follows:

  1. Initial Payment: When you subscribe to a Kudos box, your initial payment will be processed immediately upon checkout. This payment covers the cost of the first box in your subscription.
  2. Recurring Billing: After the initial payment, your subscription will automatically renew based on the selected billing cycle (e.g., monthly, quarterly, annually). The recurring billing will take place on the same day of the month as your initial purchase.
  3. Payment Processing: On the scheduled billing date, the payment for your subscription will be processed using the payment method you provided during the initial purchase. This ensures uninterrupted access to Kudos boxes.

Please ensure that your payment details, such as credit card information or online payment account, are up to date to avoid any disruptions in your subscription. If you need to update your payment information, you can do so by accessing your account settings on our website.

If you have any further questions or concerns about the billing process or payment schedule, please don't hesitate to reach out to our customer support team. We are here to assist you and provide any necessary clarification.

How can I update my billing information?

Updating your billing information for your Kudos subscription is a straightforward process. Here's how you can do it:

  1. Log in to your Kudos account: Visit our website and log in using your account credentials. If you haven't created an account yet, you'll need to sign up using the email address associated with your subscription.
  2. Access your account settings: Once logged in, navigate to your account settings or profile section. Look for a tab or link that allows you to manage your subscription details.
  3. Update payment information: Within your account settings, you should find an option to update your billing information. Click on this option to proceed.
  4. Enter new payment details: Follow the prompts to enter your updated payment information. This may include providing new credit card details or updating your online payment account information.
  5. Save changes: After entering the new payment information, make sure to save the changes to update your billing details successfully.
  6. Verify the changes: It's a good practice to verify that your new billing information has been saved correctly. Double-check the updated payment details in your account settings to ensure accuracy.

By following these steps, you can easily update your billing information for your Kudos subscription. If you encounter any issues or have further questions, don't hesitate to reach out to our customer support team. They will be happy to assist you in updating your billing information and addressing any concerns you may have.

Returns and Refunds FAQs

What is your return policy?

At Kudos, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we have a return policy in place to address such situations. Here are the key details of our return policy:

  1. Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please note that certain items, such as personalized or customized products, may not be eligible for return.
  2. Timeframe: You can initiate a return within 3 days from the date of delivery. After this period, unfortunately, we won't be able to accept returns.
  3. Return Process: To initiate a return, please contact our customer support team. They will guide you through the return process and provide you with the necessary instructions. In some cases, a return authorization or a return shipping label may be provided.
  4. Refund or Exchange: Once we receive the returned item and verify its eligibility, we will process either a refund or an exchange, depending on your preference and product availability. If you choose a refund, it will be issued to the original payment method used during the purchase.
  5. Return Shipping: The cost of return shipping may be the responsibility of the customer unless the return is due to a defective or damaged product. In such cases, we will cover the return shipping costs.
  6. Refund Processing Time: The time it takes for the refund to be processed and reflected in your account may vary depending on the payment method and financial institution. We will strive to process the refund in a timely manner.

Please note that our return policy may be subject to certain terms and conditions, and we reserve the right to modify it at our discretion. For more detailed information about our return policy or to initiate a return, please contact our customer support team. They will be happy to assist you and provide further guidance.

How do I initiate a return or request a refund?

To initiate a return or request a refund, please follow these steps:

  1. Fill out the Return/Refund Form: Visit our website, provide the required information, and agree to the terms and conditions.
  2. Explain the Reason: Clearly explain the reason for your return or refund request. Whether it's due to a defective item, damage during shipping, or any other valid reason, it's important to provide all the necessary details to facilitate the process.
  3. Review and Assessment: Our team reviews your request based on our return policy.
  4. Notification of Approval/Denial: Receive an email regarding the approval or denial of your request with further instructions or available alternatives.
  5. Ship the Item (if applicable): If a return is necessary, ship the item back to the designated address provided by our customer support team. Depending on the circumstances, you may be responsible for the return shipping costs unless the return is due to a defective or damaged item.
  6. Track the Return (if applicable): If you are required to ship the item back, consider using a trackable shipping service. This will allow you to track the status of the return shipment and ensure its safe delivery.
  7. Await Confirmation and Resolution: Once the returned item is received and inspected, our team will process your return or refund request. You will be notified of the status and any further actions required.

Please note that the specific return and refund procedures may vary depending on the nature of the item and the specific circumstances. It's important to communicate with our customer support team for personalized guidance and assistance throughout the process.

Educational Impact

Educational Impact FAQs

How does Kudos align with educational standards and curriculum?

Kudos is committed to aligning with educational standards and curriculum by ensuring that our products and materials promote learning and development. We carefully design our DIY boxes to incorporate educational concepts, such as problem-solving, creativity, and critical thinking skills. Additionally, we conduct thorough research to ensure our content aligns with age-appropriate educational standards. Our goal is to provide engaging and enriching experiences that complement and enhance classroom learning.

Can Kudos be used as a supplemental learning resource for homeschooling?

Absolutely! Kudos can be a valuable supplemental learning resource for homeschooling. Our DIY boxes are designed to foster creativity, critical thinking, and hands-on learning, making them an excellent addition to any homeschool curriculum. Each box contains materials, activities, and instructions that align with educational concepts and can be tailored to meet the specific learning needs of your child. Whether you're looking to enhance a particular subject or provide a well-rounded educational experience, Kudos DIY boxes offer a fun and engaging way to supplement homeschooling efforts.

Are there any testimonials or success stories from parents or educators who have used Kudos?

Yes, we have received numerous testimonials and success stories from parents and educators who have used Kudos DIY boxes. Here are a few examples:


These are just a few examples of the positive feedback we have received. We value the experiences and feedback of our customers and continuously strive to deliver high-quality educational products that inspire and engage children.

Accessibility and Inclusivity FAQs

Are the Kudos boxes accessible for children with disabilities or special needs?

Yes, Kudos is committed to providing inclusive and accessible learning experiences for all children, including those with disabilities or special needs. We strive to make our boxes as inclusive as possible by considering various accessibility factors. Here's how Kudos ensures accessibility:

  1. Clear Instructions: We provide clear and easy-to-follow instructions in our boxes, ensuring that children with different learning abilities can understand and engage with the activities.
  2. Visual and Tactile Elements: Our materials incorporate visual and tactile elements to accommodate children with different sensory preferences and needs. We aim to provide a multi-sensory learning experience.
  3. Adaptability: Many of our activities and materials can be adapted to suit individual needs. Parents and educators can modify the activities based on a child's abilities, interests, and learning goals.
  4. Inclusivity Considerations: When designing our boxes, we consider diverse abilities and needs to ensure that the activities are accessible to as many children as possible. We welcome feedback and suggestions from parents and educators to further enhance the inclusivity of our products.
  5. Collaboration and Support: We work closely with experts in the field of special education and seek input from parents, educators, and therapists to ensure that our boxes cater to a wide range of abilities and learning styles.

At Kudos, we believe that every child deserves an equal opportunity to learn and grow. We are dedicated to creating a supportive and inclusive learning environment through our products.

Are there any resources or adaptations available for children with sensory sensitivities?

Absolutely! At Kudos, we strive to provide resources and adaptations to make our boxes accessible for children with sensory sensitivities. Here are some ways we support children with sensory sensitivities:

  1. Smooth and splinter-free wood: Our wood materials are carefully selected to ensure they are smooth and free from splinters, offering a comfortable tactile experience for children with sensory sensitivities.
  2. Visual supports: We incorporate visual supports in our materials, such as comic books and visual cues alongside written instructions, to enhance understanding and engagement for children who benefit from visual supports.
  3. Sensory breaks: We understand the importance of sensory breaks for children with sensory sensitivities. That's why we offer a range of sensory break items individually in our online store. These items can help children regulate their sensory system and find moments of calm and self-regulation. /*NEED LINK*/
  4. Sensory-friendly packaging: Our packaging materials are designed with sensory sensitivities in mind. They are easy to open, minimizing frustration and sensory discomfort during the unboxing process.
  5. Clear instructions and a sense of stability: We provide clear and concise instructions to ensure children understand expectations and feel supported throughout the activities. Additionally, our material packaging offers a sense of stability and comfort, providing a predictable and familiar experience.

We understand that each child's sensory needs are unique, and we continuously strive to create an inclusive and accessible experience for all children. If you have specific concerns or requests regarding sensory adaptations, please feel free to reach out to us. We are committed to ensuring that all children can enjoy the benefits of Kudos boxes in a way that suits their sensory preferences and needs.

Usage and Classroom FAQs

Can Kudos boxes be used in a classroom or educational setting?

Absolutely! Kudos boxes are designed to be versatile and can be effectively used in a classroom or educational setting. Here's how Kudos boxes can enhance learning experiences:

  1. Hands-on Learning: Kudos boxes provide hands-on activities that engage children in interactive learning. They promote critical thinking, problem-solving, creativity, and collaboration skills, making them ideal for classroom environments.
  2. Curriculum Alignment: Our materials and activities are aligned with educational standards and curriculum. They cover various subjects, including science, technology, engineering, arts, and mathematics (STEAM), enabling teachers to seamlessly integrate them into their lesson plans.
  3. Multidisciplinary Approach: Kudos boxes offer a multidisciplinary approach to learning, incorporating elements from different subjects into a cohesive experience. This helps students make connections between different areas of knowledge and fosters a holistic understanding of concepts.
  4. Differentiation: The activities in Kudos boxes can be adapted to suit different learning styles and abilities. Teachers can modify the tasks, provide additional support or challenges, and scaffold learning to meet the needs of individual students or groups.
  5. Engaging and Motivating: Kudos boxes are designed to spark curiosity and engage students in active learning. The hands-on nature of the activities, coupled with the element of surprise and discovery, keeps students motivated and eager to explore new concepts.
  6. Social and Emotional Learning (SEL): Kudos boxes promote SEL by encouraging collaboration, communication, and problem-solving within a group setting. They also foster a sense of accomplishment and confidence as students complete the activities and share their creations with others.
  7. Extension and Enrichment: Kudos boxes can be used as extension or enrichment materials to deepen understanding and provide additional challenges for students who need further stimulation or have advanced skills in certain areas.

Teachers can incorporate Kudos boxes as supplemental resources, project-based learning activities, center rotations, or even as rewards for achievements. The versatility and educational value of Kudos boxes make them an excellent addition to any classroom or educational setting, enhancing the learning experience and inspiring students' curiosity and creativity.

Are there any additional costs associated with using Kudos boxes in a classroom?

No, there are no additional costs associated with using Kudos boxes in a classroom. We are committed to providing an affordable and accessible educational resource for teachers and educators.

On the other hand, we offer a Teacher Instruction Booklet as an optional add-on for educators. If you book 20 or more of the same Kudos boxes for your classroom, you will receive a complimentary Teacher Instruction Booklet. This booklet is specifically designed to enhance the Kudos experience in the classroom by providing comprehensive instructions, guidance, and educational resources.

The Teacher Instruction Booklet is a valuable tool that can help educators seamlessly integrate Kudos boxes into their lesson plans and curriculum. It includes additional teaching tips, extension activities, and suggested discussion topics, all aimed at maximizing the educational benefits of the Kudos experience for your students.

If you're interested in the Teacher Instruction Booklet or have any further questions, please let us know through our /*form*/. Our team will be happy to provide you with more information and assist you in customizing your Kudos experience to best meet the needs of your classroom.

Privacy and Security

Privacy and Security FAQs

How do you protect my personal information?

At Kudos, we take the protection of your personal information very seriously. We have robust security measures in place to ensure the confidentiality, integrity, and privacy of your data. Here are some of the steps we take to protect your personal information:

  1. Data Storage: Your personal information is stored in secure servers with restricted access. We follow industry best practices to protect your data from unauthorized disclosure or alteration.
  2. Access Control: We have strict access controls in place to ensure that only authorized personnel have access to your personal information.
  3. Compliance with Regulations: We comply with applicable data protection laws and regulations to safeguard your personal information. We regularly review and update our policies and practices to align with evolving standards.
  4. Secure Payment Processing: For online transactions, we utilize trusted and secure payment processors to ensure the confidentiality of your financial information.
  5. Privacy Policy: We have a comprehensive /*privacy policy link*/ that outlines how we collect, use, and protect your personal information. We encourage you to review our Privacy Policy to understand our commitment to your privacy.

Rest assured that we employ stringent measures to protect your personal information and maintain the highest standards of data security. Your privacy and trust are of utmost importance to us.

Is my credit card information secure on your website?

Yes, we prioritize the security of your credit card information on our website. We understand the importance of safeguarding your financial data and have implemented industry-standard security measures to protect it.

When you make a purchase on our website, your credit card information is encrypted using secure socket layer technology (SSL) before transmission. This encryption ensures that your sensitive data is securely transmitted over the internet and cannot be intercepted or accessed by unauthorized parties.

Additionally, we do not store your credit card information on our servers. Instead, we utilize trusted and reputable third-party payment processors who specialize in secure online transactions. These payment processors adhere to strict security standards and have robust measures in place to protect your financial information.

We regularly monitor and update our security practices to stay current with the latest industry standards and best practices. Your trust and peace of mind are important to us, and we take every necessary step to ensure the security of your credit card information on our website.

Community Engagement

Community Engagement FAQs

How can I get involved with Kudos' community events or initiatives?

We're thrilled that you're interested in getting involved with Kudos' community events and initiatives! At Kudos, we believe in fostering a sense of community and making a positive impact. Here are some ways you can get involved:

  1. Stay Connected: Follow us on social media platforms like Facebook, Instagram, and Line to stay updated on our latest community events, initiatives, and volunteer opportunities. /*(NEED LINKS)*/
  2. Volunteer: We periodically organize community events where volunteers can lend a helping hand. Whether it's assisting at orphanages, participating in charity drives, or supporting educational initiatives, your involvement can make a difference. Keep an eye out for announcements about volunteering opportunities and express your interest to be part of our team.
  3. Collaborations: If you represent an organization or community group that aligns with our Values and Mission, we are open to collaborations and partnerships. Feel free to reach out to us through our /*form*/, sharing your ideas and proposals for joint initiatives.
  4. Community Outreach: Help us spread the word about Kudos and our mission to promote creativity and learning. Share your Kudos experiences and testimonials with friends, family, and educators in your community. Your word-of-mouth recommendations can make a significant impact.
  5. Feedback and Suggestions: We value feedback from our community. If you have ideas or suggestions for community events or initiatives, please fill out our /*form*/. Your input can help us shape our future endeavors and ensure that we meet the needs and expectations of our community.

To express your interest in getting involved with our community events or initiatives, please reach out to us through our /*form*/. We'll provide you with more information and guide you through the process of becoming part of our community-driven efforts.

Thank you for your interest in joining our community events and initiatives. Together, we can make a positive impact and create a thriving community of learners and creators!

Can I share my child's creations or experiences with Kudos on social media?

Absolutely! We would be delighted for you to share your child's creations or experiences with Kudos on social media. We love seeing the joy and creativity that our boxes bring to children and their families. It's a great way to inspire and connect with other Kudos enthusiasts!

When sharing on social media, we kindly ask that you:

  1. Tag us: Tag our official social media accounts (Facebook, Instagram, Line) in your posts or stories.
  2. Use our official hashtags: Include our official hashtags (#Kudos) in your captions or comments.
  3. Respect privacy: Ensure that any personal information or identifying details of your child or others are not shared without consent.

By sharing your child's creations or experiences with Kudos on social media, you are granting us permission to repost or feature your content on our official channels. It's a wonderful way to showcase your child's talent and inspire others!

We look forward to seeing and celebrating the amazing creations and experiences shared by our Kudos community. Thank you for being a part of it!

Partnerships and Collab.

Partnerships and Collaborations FAQs

Are you open to partnerships or collaborations with schools or educational organizations?

Absolutely! We are open to partnerships and collaborations with schools and educational organizations. At Kudos, we believe in the power of collective efforts to enhance children's learning experiences and inspire their creativity.

If you represent a school or educational organization and are interested in exploring a partnership or collaboration with Kudos, we would love to hear from you. We value the opportunity to work together to create meaningful educational content, develop specialized programs, or participate in joint initiatives that align with our mission.

Please fill out our /*form*/, providing details about your organization, your proposed collaboration or partnership idea, and how you believe Kudos can contribute to your educational goals. Our team will carefully review your submission and get back to you as soon as possible to discuss further possibilities.

We are excited about the prospect of working with schools and educational organizations to make a positive impact on children's learning and development. Let's join forces and create something extraordinary together!

How can my organization become a partner with Kudos?

Thank you for your interest in partnering with Kudos! We are thrilled to collaborate with organizations that share our passion for education and creativity. Here's how your organization can become a partner with Kudos:

  1. Contact us: Start by reaching out to our partnership team using the contact information provided on our website or through our /*form*/. Introduce your organization and express your interest in forming a partnership with Kudos.
  2. Collaboration proposal: Share your ideas and propose a collaboration that aligns with our mission and values. Whether it's creating educational content, hosting joint events, or developing specialized programs, let us know how you envision working together to benefit children and promote creativity.
  3. Evaluation and discussion: Our partnership team will carefully evaluate your proposal and its potential impact. We may schedule a meeting or call to discuss the details, clarify objectives, and explore synergies between our organizations. This is an opportunity for us to align our visions and ensure a fruitful partnership.
  4. Partnership agreement: If both parties agree to move forward, we will work together to create a partnership agreement that outlines the scope, responsibilities, and benefits of the collaboration. This agreement will serve as a foundation for our joint efforts and provide clarity on expectations and deliverables.
  5. Collaboration implementation: Once the partnership agreement is in place, we will begin collaborating on the agreed-upon initiatives. This may involve co-creating content, conducting joint events, sharing resources, or any other activities that align with our partnership objectives.

At Kudos, we value meaningful partnerships and strive to create long-lasting relationships that make a positive impact on children's education and creativity. We look forward to hearing from you and exploring the exciting possibilities of partnering together. Let's work together to inspire and empower young minds!

Wholesale or Bulk Orders FAQs

Do you offer wholesale pricing for retailers or educational institutions?

Absolutely! We offer wholesale pricing for retailers and educational institutions interested in carrying or incorporating Kudos products into their offerings. We understand the importance of providing quality educational materials and creative resources to a wider audience, and we are excited to collaborate with like-minded partners.

If you are a retailer or educational institution interested in wholesale pricing, please reach out to our wholesale team using the contact information provided on our website or through our /*form*/. Provide us with your organization's details, including your business name, location, and any specific requirements or questions you may have.

Our wholesale team will review your inquiry and get back to you with further information regarding our wholesale pricing, minimum order quantities, and any additional details related to the partnership. We value strong partnerships and are dedicated to supporting retailers and educational institutions in bringing the creativity and learning experiences of Kudos to a broader audience.

We look forward to the possibility of working together and making a positive impact on children's education and creativity through our wholesale partnership!

Can I place a bulk order for Kudos boxes for a large event or group activity?

Absolutely! We are delighted to assist you with bulk orders for large events or group activities. Whether it's a corporate event, team-building activity, school function, or any other occasion, we can accommodate your needs. Please fill out the /*form*/ to help us better understand your requirements.

Once we receive your information, our team will review your request and provide you with a tailored solution, including pricing, shipping options, and any other details you may need. We look forward to working with you to make your event or group activity a memorable and engaging experience!

Please note that lead times for bulk orders may vary based on the quantity and customization requirements. It's best to reach out to us well in advance to ensure a smooth process and timely delivery.

Referral and Others

Customer Support, Technical Support and Contact FAQs

How does the referral program work?

Our referral program is designed to reward you for recommending our products to others. When you refer someone to us and they make a purchase using your unique referral link or code, your friend will receive $100NTD to use on their first purchase, and you will receive $100NTD to use on your next purchase. It's our way of saying thank you for spreading the word about our products and supporting our business.

Please note that the referral credits are non-transferable and cannot be exchanged for cash. They can only be used towards purchases on our website. The referral program is subject to the terms and conditions outlined in our Referral Program Policy.

If you have any questions or need further assistance regarding our referral program, please feel free to contact our customer support team.

Are there any restrictions or conditions for referrals?

Certain terms and conditions may apply to our referral program. These can include restrictions on who can participate, eligibility criteria for earning rewards, and guidelines for referral behavior. Please refer to our /*link*/ for more details.

Is there a limit to how many friends I can refer?

There is usually no limit to the number of friends you can refer to us. The more friends you refer, the more credits you can earn. Feel free to invite as many friends as you'd like!

How do I contact customer support if I have any questions or concerns?

If you have any questions or concerns, our customer support team is here to assist you. You can contact us through the following channels:

  1. Email: Send us an email at educationkudos@gmail.com with your inquiry, and our team will respond to you as soon as possible.
  2. Line Messaging: Add us as a friend on Line using our official Line ID [link Line ID]. You can message us directly on Line to ask your questions or share your concerns, and we'll provide a prompt response.

Our customer support team is committed to providing timely and helpful assistance to ensure your satisfaction with our products and services. Feel free to reach out to us, and we'll be happy to help!

I'm having trouble accessing the online learning resources. What should I do?

If you're experiencing difficulties accessing our online learning resources, we apologize for the inconvenience. Here are a few steps you can take to resolve the issue:

  1. Check your internet connection: Ensure that you have a stable internet connection. Try refreshing the webpage or accessing the resources from a different device to see if the problem persists.
  2. Clear your browser cache: Sometimes, stored data in your browser's cache can cause issues. Clearing the cache can help resolve any conflicts. Go to your browser's settings and clear the cache and cookies.
  3. Try a different browser: If the problem persists, try accessing the online learning resources using a different browser. This can help determine if the issue is browser-specific.
  4. Contact our customer support: If you've tried the above steps and still can't access the online learning resources, please reach out to our customer support team. You can email us at educationkudos@gmail.com or message us on Line using our official Line ID [link Line ID]. Provide specific details about the problem you're facing, including any error messages, and our team will assist you in resolving the issue.

We apologize for any inconvenience caused, and we appreciate your patience. Our team is dedicated to ensuring that you have a smooth and seamless learning experience, and we will work to resolve the issue as quickly as possible.

How do I reset my account password?

If you need to reset your account password, you can follow these steps:

  1. Go to the login page of our website or app.
  2. Look for the "Forgot Password" link or button, located near the login form. Click on it.
  3. You will be redirected to the password reset page.
  4. Enter the email address associated with your account in the provided field.
  5. Click on the "Reset Password" or "Send Reset Link" button.
  6. Check your email inbox for a password reset link.
  7. Click on the password reset link provided in the email.
  8. You will be directed to a new page where you can create a new password for your account.
  9. Enter your desired new password in the provided fields. Make sure to choose a strong and secure password.
  10. Once you've entered your new password, click on the "Save" button.
  11. Your account password will be updated, and you should receive a confirmation message.

If you encounter any issues or need further assistance, please don't hesitate to contact our customer support team. They will be happy to help you through the password reset process.

What are the recommended system requirements for accessing the online learning platform?

To ensure optimal performance and a seamless experience when accessing our online learning platform, we recommend the following system requirements:

Operating System:

  • Windows 10 or macOS 10.13 or later

Web Browser:

  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Safari (latest version)
  • Microsoft Edge (latest version)

Internet Connection:

  • High-speed internet connection (broadband or Wi-Fi) for streaming videos and accessing content without interruptions

Hardware:

  • Minimum of 4GB RAM (8GB or higher recommended) for smooth multitasking and responsiveness
  • Dual-core processor (quad-core or higher recommended) for efficient processing of multimedia content
  • Speakers or headphones for audio playback

Display:

  • Minimum screen resolution of 1024x768 pixels for optimal viewing experience
  • Color display with good contrast for clear visuals

Software:

  • Latest version of Adobe Flash Player or HTML5 compatibility enabled in your web browser for multimedia content playback
  • PDF reader software (such as Adobe Acrobat Reader) for accessing downloadable documents

It's important to keep your operating system, web browser, and antivirus software up to date to ensure compatibility and security when accessing our online learning platform. If you have any specific concerns or encounter any technical difficulties, please reach out to our customer support team for further assistance.